Terms of Use

Agreement to these terms

These Terms of Use ("Terms") are a legal agreement between you and Gregory Hardiman (ABN 75 964 669 667), trading as GrokoryAI ("GrokoryAI", "we", "us" or "our"). They govern your access to and use of the website at grokoryai.com (the "Website"), our digital products, and our consulting and related services (together, the "Services").

By accessing the Website, buying a product, or engaging us for a service, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the Services.

You must be at least 18 years old and able to enter into a binding contract to use the Services. If you are using the Services on behalf of a business, you confirm you are authorised to bind that business to these Terms.

Definitions

• Digital Product means any downloadable or digitally delivered product we sell, such as template packs, prompt systems, workflows and guides.
• Services means the Website, the Digital Products, our consulting engagements, and any free tools, audits or resources we make available.
• Consumer Law means the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth), and any equivalent state or territory laws.
• You means the person or business accessing the Services.

Our services

GrokoryAI provides:

• digital products for trades and allied health businesses, sold and delivered online;
• AI and automation consulting, training and related professional services; and
• free tools, resources and audits offered through the Website.

We may change, add to, suspend or remove any part of the Services at any time. We will try to give reasonable notice of material changes where we can, but we are not required to.

Digital products and purchases

Our Digital Products are sold and delivered through Gumroad, which acts as the merchant of record for those sales. This means your purchase is processed by Gumroad, your payment and tax receipt are handled by Gumroad, and Gumroad's own terms and privacy policy also apply to the transaction. We are responsible for the product itself; Gumroad is responsible for the checkout and payment.

Prices are shown at the point of sale and are in the currency stated at checkout (Australian dollars unless noted otherwise). Digital Products are delivered electronically, usually immediately after purchase, by download or access link.

Digital Products are provided "as is" and are intended as practical templates and starting points. You are responsible for reviewing, adapting and applying them to your own circumstances, and for making sure they suit your business, your customers and your legal obligations.

Refunds and money-back guarantee

We back our Digital Products with a 14-day money-back guarantee. If you are not satisfied, contact us within 14 days of purchase and we will refund you. You may keep any materials you have already downloaded, even if you request a refund.

This guarantee is offered in addition to, and does not limit, your rights under the Consumer Law (see the Australian Consumer Law section). Refunds are processed through Gumroad as the merchant of record.

Consulting services and free audits

Consulting and build engagements are provided under a separate written service agreement or proposal, which sets out the scope, fees, timing and deliverables for that engagement. Where that agreement conflicts with these Terms, the service agreement applies to that engagement.

Any free audit, snapshot, assessment or discovery session (for example, a free Bottleneck Audit) is provided for general information only. It is not a binding commitment by either party, does not create a consulting engagement, and should not be relied on as professional advice.

Intellectual property and your licence

All content on the Website and within our Digital Products, including text, templates, prompts, workflows, graphics, logos and design, is owned by us or our licensors and is protected by intellectual property laws.

When you buy a Digital Product, we grant you a non-exclusive, non-transferable licence to use it within your own business. Unless we agree in writing, you must not:

• resell, sublicense, share or redistribute the product or its contents;
• publish it publicly or pass it off as your own product for sale; or
• use our name, logo or branding in a way that suggests endorsement or partnership without our consent.

Using a template inside your own business, including with your own clients as part of your normal work, is permitted and encouraged. Repackaging it as a competing product is not.

Acceptable use

When using the Services, you agree not to:

• break any applicable law, or use the Services for an unlawful purpose;
• infringe the rights of any other person or business;
• attempt to gain unauthorised access to our systems, or interfere with their security or operation; or
• use any automated means to scrape, copy or harvest content except as expressly permitted.

Third-party services and links

The Services rely on, and link to, third-party platforms such as Gumroad (checkout), Calendly (bookings) and tools used to run our website and marketing. We do not control these third parties and are not responsible for their content, terms or practices. Your use of a third-party service is governed by that provider's own terms and privacy policy.

Disclaimers

Our products and services are designed to help you improve how your business operates, but results depend on many factors that are outside our control, including how you apply them. We do not promise any particular result, revenue, saving or outcome.

Our content and products are general in nature and are not professional, legal, financial, medical or clinical advice. This matters in regulated fields such as allied health: you remain responsible for meeting your own professional, regulatory and compliance obligations, and you should seek your own qualified advice before relying on any material.

Australian Consumer Law

Where the Consumer Law applies and permits us to limit our liability for a failure to meet a consumer guarantee, our liability is limited, at our option, to re-supplying the relevant product or service (or paying the cost of re-supply), or refunding the amount you paid for it.

Limitation of liability

Subject to the Australian Consumer Law section above, and to the maximum extent permitted by law:

• the Services are provided "as is" and "as available", without warranties of any kind beyond those that cannot be excluded by law;
• we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, data or business opportunity; and
• our total liability to you for any claim connected with the Services is limited to the amount you paid us for the relevant product or service in the 12 months before the claim arose.

Indemnity

To the extent permitted by law, you agree to compensate us for any loss, damage or cost we reasonably incur arising from your breach of these Terms, your misuse of the Services, or your breach of any law or third-party right.

Privacy

We handle personal information in line with our Privacy Policy, which forms part of these Terms. Please read it to understand how we collect, use and protect your information.

Changes to these terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page. Material changes take effect when posted. Your continued use of the Services after a change means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts that hear appeals from them.

Contact us

If you have any questions about these Terms, contact us at gth@grokoryai.com.au.

Gregory Hardiman, trading as GrokoryAI · ABN 75 964 669 667 · Melbourne, Victoria, Australia