Three free Win-Back Runs for local plumbers.
We text your past customers in your business name and send the ones who reply straight to your booking link. A Win-Back Run is normally $490. We're running it free for three plumbers in Casey and Cardinia (including Pakenham), in return for honest feedback we can publish.
Your next jobs are already in your phone.
If you've been trading for a couple of years, you likely have hundreds of past customers. They were happy with the job. They just haven't needed a plumber lately, or they've lost your number. Most of the marketing advice you get says you need new leads, when some of the cheapest work you'll win comes from people who already know you.
Ringing them one by one takes hours nobody has. A Win-Back Run sends a short series of friendly texts to the whole list and asks who needs a plumber right now. The ones who do reply and book themselves in. You don't spend a cent on ads, and you only talk to the people who put their hand up.
A full run for free. Honest feedback in return.
We're new, so we don't have a wall of results yet. These three pilots are how we get them. Think of it as a test drive: you see what it does on your own customer list before you spend anything.
What you get
- A three-message reactivation sequence sent to your past customers, in your business name, written in a plain, friendly tone
- Built to the Spam Act's rules: every message identifies you as the sender and carries a clear opt-out
- Replies and bookings sent straight to your booking link, so interested customers pick a time themselves
- A plain-English report at the end: who we reached, who replied, who booked
- Up to 500 past customers, with the SMS costs covered by us
What we ask in return
- Honest feedback on how the run went, good or bad
- A short review call about 30 days after the run
- Permission to publish your results and your testimonial under your business name, whatever you say
You pay nothing, and there's nothing to sign up to afterwards. If you want more later, that's a separate conversation.
About ten minutes of your time.
Book the free audit
A 30-minute call. We check your customer list is a good fit before anything starts.
Fill in a short form
Your past-customer list (name, mobile and the date of their last job), your business name, ABN and address, your service area, and your booking link. About ten minutes.
We run it
Your customers get the texts. The ones who need you book themselves in.
Report and review
You get the report, then we talk through the results on a short call about 30 days later.
Plumbers with a list of past customers.
- You run a plumbing business in Casey or Cardinia (including Pakenham), and you've been trading for at least two years.
- You have at least 200 customers you've done work for in the last two years, with a mobile number and the date of their last job, that you haven't messaged in a while. We only message customers from the last two years.
- They're genuinely your customers. We never message a bought or scraped list, and the form asks you to confirm this.
If your list is smaller than that, the pilot won't show you much, and we'll tell you so on the call.
The questions plumbers ask first.
Why is it free?
We're new and need real results we can show other plumbers. Three free runs is how we get them. You get the run, and we get honest feedback and numbers we can publish.
Do I sign a contract or hand over card details?
No. We don't ask for payment details at any point, and there's nothing to sign up to afterwards.
Will my customers know the texts are from me?
Yes. Every message goes out in your business name, identifies you as the sender, and carries an opt-out. The texts come from a dedicated number we set up for your run, and replies go straight to your booking link.
What if a customer says "not right now"?
Every reply is in your report, including the "not yet" ones, so you know exactly who to follow up later.
What happens after the pilot?
You keep the report and every job it books. If you want to run it again, a Win-Back Run is $490, and we can also talk about a system that follows up old customers automatically. There's no obligation either way.
Book the audit. Claim a spot.
A free 30-minute call. We check your list is a good fit, answer your questions, and if it is, we book in your run.
Book your free audit30 minutes. Plain English. No sales pitch.
Pilot participants receive a Win-Back Run free of charge. Every testimonial we publish from the pilot says so. You're under no obligation to say anything positive, and we won't ask you for an online review in return for the run. Results depend on the size and quality of your customer list and local demand, and we don't promise a specific number of jobs. Messages go only to your own past customers you have a genuine existing business relationship with, with sender identification and an opt-out on every message.